Question 1

Do I need to book an appointment in advance?

Accepted Answer

• Yes, we highly recommend booking an appointment in advance to ensure we can accommodate your pet. Our schedule can fill up quickly, especially during peak times. Please call us at +1 (903) 243-4903 or email namierane@gmail.com to schedule your pet's grooming session.

Question 2

What grooming services do you offer?

Accepted Answer

• We offer a comprehensive range of grooming services, including full-service grooming, nail clipping and filing, dog baths, and de-shedding treatments. Each service is tailored to meet the specific needs of your pet.

Question 3

How long does a grooming session take?

Accepted Answer

• The duration of a grooming session can vary depending on the size of your pet, the condition of their coat, and the specific services requested. On average, a grooming session can take anywhere from 1 to 3 hours. We strive to ensure each pet receives the attention they deserve without rushing the process.

Question 4

Can I stay with my pet during their grooming?

Accepted Answer

• To ensure the safety and efficiency of our grooming process, we generally ask that owners do not stay with their pets. Our experienced team works diligently to create a calm and comfortable environment for your pet. However, if you have specific concerns, please discuss them with us in advance.

Question 5

What are your prices for grooming services?

Accepted Answer

• Our prices vary depending on the type of service, the size of your pet, and the condition of their coat. We offer competitive rates starting as low as $20. For a detailed quote, please contact us directly with information about your pet and the services you're interested in.

Question 6

Are you experienced in handling pets with anxiety or special needs?

Accepted Answer

• Absolutely. Our team is experienced in working with pets of all temperaments, including those with anxiety or special needs. We take extra care to ensure a stress-free environment for all pets. Please let us know in advance if your pet has specific needs or concerns.

Question 7

What do I need to bring for my pet's grooming appointment?

Accepted Answer

• We ask that you bring your pet on a leash or in a carrier. If your pet has a favorite treat or toy that helps them feel comfortable, feel free to bring that as well. Additionally, ensure your pet is up to date on their vaccinations and bring any relevant records if it's your first visit.

Question 8

How can I prepare my pet for their grooming session?

Accepted Answer

• We recommend giving your pet a chance to relieve themselves before their appointment and ensuring they're as relaxed as possible. If your pet is prone to anxiety, a calm, quiet ride to our facility can help.

Question 9

Do you offer any discounts or promotions?

Accepted Answer

• Yes, we occasionally offer discounts and promotions. The best way to stay informed about current offers is to follow us on Facebook or contact us directly.

Question 10

How can I provide feedback about my experience?

Accepted Answer

• We always welcome feedback from our clients! You can provide feedback directly via email, phone, or through our Facebook page. Your feedback helps us continuously improve our services.

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